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Contact Center Services NC II
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TVET Programs
CORE Competencies
Contact Center Services NC II
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For OJT course development
TVET Programs
TVET Programs / Daily Recordings (Attendance and Webinars)
TVET Programs / Daily Recordings (Attendance and Webinars) / 2023
TVET Programs / Daily Recordings (Attendance and Webinars) / 2025
TVET Programs / Institutional Pre-Assessment
TVET Programs / BASIC Competencies
TVET Programs / BASIC Competencies / NC II Basic Modules
TVET Programs / BASIC Competencies / NC III Basic Modules
TVET Programs / COMMON Competencies
TVET Programs / CORE Competencies
TVET Programs / CORE Competencies / Contact Center Services NC II
TVET Programs / CORE Competencies / Computer Systems Servicing NC II
TVET Programs / CORE Competencies / PROGRAMMING(JAVA) NC III
TVET Programs / Institutional Post-Assessment
Basic Education | Secondary Programs
JDVP (Joint Delivery Voucher Program)
JDVP (Joint Delivery Voucher Program) / Daily Recording (Attendance and Webinar)
JDVP (Joint Delivery Voucher Program) / Course Diagnostic Activities
JDVP (Joint Delivery Voucher Program) / BASIC Competency Modules
JDVP (Joint Delivery Voucher Program) / COMMON Competency Modules
JDVP (Joint Delivery Voucher Program) / CORE: Computer System Servicing NC II
JDVP (Joint Delivery Voucher Program) / Course Achievement Activities
Capability Building Programs (CBP) for SLTCFI Employees and Personnel
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MODULE 1: Communicating Effectively In English For Customer Service
MODULE 2: Performing Customer Service Delivery Processes
MODULE 3: Demonstrating Ability To Effectively Engage Customers
